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FAQ2018-12-28T05:50:17+00:00

Preferred Vender FAQ

Why should I consider working for WPD?2018-11-26T04:34:39+00:00

WPD Management is the leading property management company on the South Side of Chicago. We currently manage over 3000 units and are growing quickly, so we have plenty of work.

Who can work for WPD as a vendor?2018-11-26T04:35:59+00:00

WPD will accept any vendors who are willing to work hard for our company and will show up with a professional look and courteous manner. Certain work for WPD may require licensing and insurance. We only hire and rehire contractors who do quality work in a timely manner. Communication with us and with the tenant is key to a long-term working relationship. If you currently work for WPD as an employee or have any conflicts of interest with WPD, we cannot accept you as a vendor.

What kind of work does WPD have for vendors?2018-11-26T04:36:25+00:00

We can use any building maintenance or construction-type workers, including HVAC, roofers, painters, electricians, plumbers, cleaning companies, floor installers, and general handymen. We’re also involved in new construction as well for some of our owners; therefore, we will need even more contractors who are ready to handle larger projects.

How do I become a vendor for WPD Management?2018-11-26T04:36:46+00:00

WPD Management is always looking to expand our partnership with vendors that will add value to our clients. Begin the process by completing the vendor request form.

Can I work for other property management companies if I sign up with WPD Management?2018-11-26T04:37:12+00:00

Yes, although we would love to be a high priority for you. If we can only offer you a handful of work orders a week in your area and you can handle a lot more, feel free to pick up work from others. We’ll do our best to keep you busy.

How do I receive work from WPD?2018-11-26T04:37:34+00:00

We issue work orders via email through the work order system. We receive work orders from tenants and property managers, and our team directs them to the right contractor. You are expected to use the work order to contact the tenant and to document completion of the job.

How long do I have to complete the work order?2018-11-26T04:38:02+00:00

WPD needs all work orders completed within 7 days. You can let WPD know your jobs are done by emailing your current WPD contact and by updating the notes section on Appfolio for the specific work order. (The facilities team will add vendors to our Appfolio system once they are approved.)

When do I get paid?2018-11-26T04:38:57+00:00

Invoices must be sent to repair@WPDManagement.com by 11:59 PM Sunday night. They will be paid once approved by our facilities team and are then ready for pick up at the office that Friday.

How do I submit invoices?2018-11-26T04:40:12+00:00

Submit invoices via email to repair@wpdmanagement.com. Any jobs over $500 must be approved by the facilities team prior to completion. Once received, our facilities team will review your invoice and contact you with any questions.

What do I need to include on my invoice?2018-11-26T04:40:36+00:00

Your invoices should include your address, phone number, and contact person. They should list the work order number, property address, and unit number (if applicable) as provided by WPD Management. Invoices must contain a clear breakdown of both labor and materials, as well as any other notes deemed necessary. Incomplete invoices will be sent back for adjustment. WPD has a standard invoice that we can provide to vendors.

Who do I contact if I have a question?2018-11-26T04:41:04+00:00

For questions regarding joining our vendor network, please submit a request via the vendor request form, and a member of our team will contact you within 24 hours. If you are a current vendor, please reach out to your assigned contact or email repair@wpdmanagement.com to email.